🚚 Shipping & Delivery Policy

1. Overview

Dogoverse currently offers digital products only, including PDF guides, wellness content, breed recommendations, and AI-generated reports. Since no physical goods are shipped, all deliveries are made electronically.

2. Delivery Format

All our products are delivered in **digital PDF format**. Once purchased, you will receive your files through:

• A secure download link displayed immediately after payment
• An email containing the download link (if applicable)

3. Delivery Time

Digital products are delivered instantly upon successful payment. In rare cases, delivery may take up to 5 minutes due to server load or payment verification delays.

4. No Physical Shipping

We do not ship any physical items. No courier, postal delivery, or tracking numbers are applicable for Dogoverse purchases.

5. Issues Accessing Your Digital Product

If you face any issues such as:

• Download link not opening
• File not received after payment
• Technical errors during download

Please contact us immediately at dogoverse2025@gmail.com. We will assist you within 24–48 hours.

6. Incorrect Email or Payment Details

If the email entered at checkout is incorrect, you may not receive the download link. Please reach out to us with your payment ID, and we will resend the files after verification.

7. Changes to This Shipping Policy

We may update our Shipping Policy from time to time to reflect changes in our digital delivery process. All updates will be posted on this page with a new effective date.

8. Contact Us

For any delivery-related questions, please contact us at dogoverse2025@gmail.com.